FlyerTalk Forums - View Single Post - What is and is not acceptable to take from a hotel room? (retitled)
Old Jan 29, 2008 | 6:24 am
  #14  
nicolas75
FlyerTalk Evangelist
2M
50 Countries Visited
100 Nights
15 Years on Site
 
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 12,069
Originally Posted by ailiton
This might be a silly question to ask, but is taking a towel home (from Westin) considered stealing? Has any of you done this before?
To steal: To take (the property of another) without right or permission

Yes of course it is a steal.
Some customers do think that, because they have paid for a room, they have the right to take home some items (towels, hairdryer, spoons, sheets and blankets, vases, etc).
Most hotels are rather tolerant regarding towels steals, as it is not a huge cost for them (steals and damages count for less than 2% of operating costs), and it will be paid by the customer in a way or another (the price you pay for the room). They also consider it is a kind of testimony of their brand value (nobody may take back home a Motel 6 towel).
In some Luxury hotels, tea spoons are in very basic steel because the hotel knows that some customers want to "borrow" them, and most decorative items in standard rooms are good looking but cheap. In some hotels, towels have no name to make sure that no one would like to take back home as a (free) souvenir.
nicolas75 is offline