Originally Posted by
imverge
Just got off the phone with MR reservations they said they couldn't do anything about the hotel setting Saturdays as ANYTIME. They told me the hotel sets it's own rates and all they can do is request the hotel make an exception. I had the agent transfer me to Customer Care and sure enough the same thing was echoed by the C/S. She is going to contact the hotel and basically beg that they open up a Saturday as anytime.
Here are the dates I want:
Sao Paulo, Brazil Jan 6 - Jan 13 2009
We are talking a year away
Ugh - I'm sorry but they were wrong - please let me know if CS isn't able to assist (I've recommend sending a note to Chris at this point - ask him to read this thread completely for my explantion of what's going on with the system here)