Originally Posted by
USA_flyer
The answer is for the travel insurance company to arrange for their travel home in the safest and most expedient manner possible and have them delivered to relatives.
You're assuming that she took out a travel insurance policy. The news article doesn't mention one, and I've never taken one out when traveling.
But if she had a policy, or if the consulate had been notified, this would have probably been the outcome. Why the hospital didn't notify the consulate is a good question. Did the mother, when being checked into the hospital, let anyone know of the situation and ask that the consulate be involved?