Frustrating! Had to book 3 tix tonight - will wait to book the remaining until this is straightened out. The woman at co.com thought I was a total moron - told me how to book a tix; then told me my offer was expired (I've had the card four months). Sigh.

So I called back to do 2 more. The woman again asked me when I opened the account, then told me how to put the code on the front. I said I had done that and that there were issues with this. She said she couldn't help me because her systems were down. I asked if they had gone down within the past 5 minutes and she said she'd transfer me to another agent but I went back to her. She told me to just book it and she'd adjust it manually. I'm done for tonight.