NW's system does a terrible job with DL award space. I am an AS MP member and I use the AS award tool to find DL availability and then call NW and have them book the segments manually. DL actually seems to have quite good availability for NW and AS members, but I hear DL FFs complain all the time about lack of availability.
Originally Posted by
abrelosojos
Is anyone else having a problem with what NWA spits out and what DL call centers can actually provide? None of the awards on NW, CO, KL that show available on KVS are actually there on DL. Moreover, DL flights do not show up. Any ideas?
Thanks,
A.