FlyerTalk Forums - View Single Post - Please post your Royal Ambassador experiences (Archive Thread 2008)
Old Jan 24, 2008 | 3:52 am
  #59  
Chinatrvl
 
Join Date: Oct 2007
Location: Shanghai and Bavaria
Programs: Spire RA, 1865 Voyager, Bonvoy Titanium, FB LP, LH SEN.
Posts: 3,104
IC Chengdu

IC Chengdu Century City
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, very much, one of the best.

Which room did you book and which upgrade did you receive?
Booked the cheapest room, didn't get upgraded at check-in. I was probably the first RA at this hotel.
Showed them my RA Card, they copied it, but still didn't upgrade me. After I arrived in room they called, told me I get club access. That's ok.
Hotel was on overbooked on all days.

How are the rooms?

Very, very nice. Chinese-themed. Excellent mattress. Big bathroom with big bathtub. But not very big, about 40sqm.
Free tea all day (in room), and they bring ice cubes at turn-down service. Never had that at an IC before.

How is the exec. lounge?

Excellent!
Staff is - like everywhere - very friendly, very professional and they really seem to love what they're doing.
Food presentations can fill you up - no dinner needed.

What was good and what was bad?
Good:
- just about everything
- Concierge staff is wonderful, caring about everything, checking and rechecking if my flights on time, organizing transport to other hotels
- Staff is very nice and friendly

Bad:
- well, there are certainly still some issues, but the hotel has not yet opened (soft opening) and they will straighten it out.
- Upgrade, RA recognition

Value for $ or Priority Club Points? Would you return?
Good value, cheap room rates. Would return any time.

Last edited by Chinatrvl; Jan 24, 2008 at 5:33 am
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