For those of us who are 1K's how about we also send copy to the 1K email address. I did, guess what you get:

"Thank you for your follow up message. Again, I apologize for the
problems you've been experiencing on united.com and regret the
inconvenience this has caused. I have reported your concerns to our
appropriate management for their review. Your continued patience is
appreciated while awaiting our follow up with you.

Sincerely,

Charlie Johnson
United Airlines Customer Relations"