I was able to access my upgrades at an internet cafe in London for the first time about 3 weeks ago. I still can't access it at home via Pac Bell DSL, nor at work on a number of PC's on the LAN. Tried MSN dialup access, which came with the new PC at home, and it comes up fine there. Strange. Very strange. I guess it really does matter "how" you access, as there are ways to get to it.