FlyerTalk Forums - View Single Post - new software glitch concerning reward reservationn

Jan 21, 2008 | 12:47 pm

#7

Mr. Vker

Join Date: Feb 2006

Location: Cockeysville, MD

Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat

Posts: 9,501

Quote:

Originally Posted by c699534

I just sent an email to them regarding an upcoming travel package (Code 083) I booked last May to Japan (Nagoya Marriott). Online it shows I still haven't paid the 105,000 points for a 7 Night Cat 4 award stay e-cert, but my account was deducted the 235,000 points back in May.

I'll let you know what the response from Marriott is.

Please do, this was my exact situation and they were able to fix it. Take a copy of their response with you incase of check in trouble.