Originally Posted by
lucky9876coins
They apologized to you as in "it wont happen again" or apologized to you as in we just need to pretend like we're sorry? They won't know whether you paid 5K or 30K, so that really shouldn't matter. Sorry, but if you've stayed there 25 times I think that's an unacceptable way to reward loyalty unless the hotel was booked out totally (in which case the minibar should still be free, IMO).
Lucky, it was in a form of "pretend like we're sorry."
Oh well, I don't care. I am now exclusively staying @ SPG hotels in BKK.
@ Westin GS in BKK now and was upgraded to a Deluxe Suite. I had expected some nice bathroom amenities (Molton Brown), but it was generic one.
Today, I am heading over to Sheraton GS and I've already been pre-upgraded to a Grande Suite.
^
Next day, it's Plaza Athenee LM... Let's see how that one goes!
