Originally Posted by
oopsz
The ML concierge service depends on your level with the card. If you're a +2 or +3 member you get access to a different concierge than base level cardmembers.
This is a topic of contention. I have been told that there is really no difference in the service level by the concierges. I am +2. I really have not seen a difference between that and +1.
Mia, I have used them for the following:
- Routine dinner reservations
- Finding a hotel on a certain train route in London
- Finding a hotel in Chicago when it was pretty much sold out
- Finding NCAA finals tickets
I have not used them to get into an exclusive restaurant or event. My opinion is that they are good, but tend to respond more slowly than Chairman. Often with Chairman, the service is immediate.