Judging from everyone I've spoken to here, there really seems to be a mixed opinion. Some find it blah, but some (like myself) enjoy the understated elegance, good sight lines, high ceilings and easy layout. I like it much better than the Venetian casino.

As for the hotel, I just can't say much good about it. Maybe still some ramping up issues, but (1) I've had to have someone come fix the room safe twice (it won't lock) -- and each time I had to wait 45 minutes. And I can swear that when I left the room this evening it was locked and when I returned it was open (and broken). Nothing missing fortunately. (2) No entrance to Canyon Ranch Spa/fitness center, you have to walk all the way through the Palazzo and Venetian casinos to the entrance over there. I guess this will be fixed in a few weeks when the spa expansion opens. (3) I left my room at 8am and when I got back at 2:30 the room hadn't been made up. (4) There are NO spare outlets by the desk. All 4 outlets are being used (phone, lamp, internet hub, fax/printer). THIS IS SUPPOSED TO BE A CONVENTION HOTEL. F-ing retarded. (5) A lot of the shops & restaurants still aren't open and probably won't be for another month or two.

I had some similar service issues at Venetian over New Year's. I doubt I'll be staying at either property again...