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Old Jan 17, 2008 | 8:42 am
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Rum & Coke
 
Join Date: Jan 2007
Location: YEG
Programs: AC*E and other flirtations
Posts: 41
The Decline of Domestic J

Now, when I'm flying in domestic J, I certainly don't want to be fawned over, and I don't wish to be addressed by name.

However, I do expect a decent "premium fare" experience, whether I've paid the fare or upgraded.

The deterioration in domestic J in recent years has been marked, and it's getting worse.

Last night (AC 143, YOW-YEG) it fell as low as it's ever been.

One pre-meal beverage and then the glasses were collected without any scent of "Would you care for another?" One glass of wine with dinner, and - again - no attempt to enquire whether anyone would like a "top-up". We shouldn't have to experience the discomfort of asking for these things, should we?

It was a 319, so the J attendants were not run off their feet. They were polite but that's about it, and they never approached the solicitousness that characterized J in years past.

The salad was actually frozen in the middle and slimy on top.

The chicken entree was okay at best, and it wouldn't have made it into the Y cabin a few years ago.

Butter was provided but no bread rolls were offered.

My polite request for a second "GM on the rocks" and coffee was met with a subtly-raised eyebrow that would have done a Parisian waiter proud.

I don't like making a fuss, and I'm sorry to start another "things are going downhill" thread, but it really was pretty darned poor last night.
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