A FlyerTalk Posting Legend
Join Date: Nov 2000
Location: Atlanta, GA, USA
Programs: DL estranged 1MMer and lifetime gold, F9/CO/NW/UA/AA once gold/plat now dust, Spirit RIP
Posts: 42,182
I hope we don't see one just like it; I got in on the last day & had to go through the hassle of faxing documentation and getting my points properly credited after they were improperly reduced. I got the modest thing I was going after (topping up an NW account to an award level), but made the mistake of keeping the remainder amount (about 5K points) in Radisson Goldpoints. They changed the conversion rate and devalued that. Finally I just cashed 'em in for 500 more points and vowed not to mess with accumulating any Goldpoints.
Very poorly executed, and shows how these programs can be so volatile with rules and/or point values that it's like putting money in an Argentine bank. When people lose all confidence in these things then the marketing/promo value becomes worthless.