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Thread: Lazy Check-in agent nearly cost me my upgrade
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Old Jan 15, 2008 | 8:23 pm
  #22  
shore9
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Join Date: Oct 2003
Location: YVR
Programs: WS Platinum, former AC E35K
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Originally Posted by acysb87
I am certain that there are many agents who do their jobs as well.^


I lost an upgrade opportunity a number of years ago at SFO.Two late arriving pax who were on Biz class awards were given their seats in J,although not booked in J initially.The gate agent called my name and explained to me the scenario I had watched unfold.I was totally OK with it and thanked the agent for taking the time to explain.I had been on waitlist to u/g.

Persistant pax received what they had booked,so did I.
No doubt there are, however when one has an experience like this, they become wary of all agents.
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