Originally Posted by
bernardd
I think I see where my problem could lie - a round trip has two departures, and what you seem to be saying is the rules should have been written as "Changes to the date and time of the Upgrade can only be made up to 24 hours before the outbound departure."
I see your point. These are standard miles rules/terminology and I have never questioned this fact or thought about it the way you are saying. In these cases I believe departure means 'commencement of the trip' and that's the way I've always understsood it.
The wider
EC T&Cs are a bit more clear:
Originally Posted by EC T&Cs
14. CHANGES TO AWARDS
14.1. Flight bookings for Award travel on British Airways or on Airline Partners can only be changed by the Member or an individual nominated in accordance with Clause 3.13. Permitted changes are limited to the date, time, route and class of service of a relevant flight. All permitted changes are subject to capacity limitations and must be made not less than 24 hours prior to the scheduled departure of the first flight in the award itinerary. Name changes are not permitted. A fee as specified on ba.com may be payable for each permitted change
As I say above, this is a mish-mash of conditions between the paid base ticket's and the award ticket rules which seems to give rise to this problem. Less than ideal, definitely.
Originally Posted by
bernardd
If that's correct BA have posted ambiguous and misleading T's & C's.
Shocker!
