a little digging reveals a few common issues with the site:
- it's been around at least a year and a half, and many people have claimed to receive their prizes
- the site was taken offline for a while, and brought back in nov 2007
- ff miles were first added with the recent relaunch
- historical complaints usually focus on msn's aggressive but arbitrary approach to what it deems cheaters. while ostensibly designed to prevent bots from automatically accruing tickets, the system catches many legitimate users. making matters worse, alleged cheaters are not alerted until after they try to redeem tickets; many are not alerted at all. msn provides no feedback, explanation, or recourse for users deemed 'cheaters.'
- i was not able to find any references online to the problems reported in this topic ('we cannot process your request').