Originally Posted by
nimeta
Then my wife took 40 mins, as the agent didn't know how to input my daughters passport details (a non-biometric passport that they increasingly don't like).
Really?
I don't see why that should be the case. My existing one expires in 2012 being issued in 2002 when they were non-biometric of course. So don't see why i should replace it at my own cost all because they changed the system...