Originally Posted by
pueywei
Did anyone get an email invitation for a survey comissioned by JetBlue? From the questions, it seems like they are at least playing with the idea of monetizing the extra 4" of seat pitch by offering upgrades at check-in, or paying extra for aisle/window and front of plane seats. They were also questions about how limited or full internet access on flights. Another question was about how comfortable I was for paying for curbside check-in, priority baggage drop off, and priority boarding.
Unfortunately for them, I didn't respond positively. Many of these benefits can be had at full service airlines for FREE, at least for frequent fliers. Paying $45/$65 on top of the $75 ticket to "upgrade" to a aisle seat with extra 4"? No thanks. In the times that I had to take B6, I usually try to doze off anyway.
Many of those benefits are NOT FREE for regular customers on a bunch of legacies now, and are only free, as you suggested, for loyal frequent flyers. Presumably, JetBlue might consider making these upgrades free for full fare or frequent flyers, and charge the rest of us. I agree with you: I don't think it's a good idea either, but it should be noted that it would actually make JetBlue more like the "full service" airlines you speak of, not less.