FlyerTalk Forums - View Single Post - ATA Passengers Peeved About Flight Cancellations
Old Jan 9, 2008 | 10:22 am
  #12  
Ripper3785
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Originally Posted by formeraa
I'm sure you're right about ATA not re-accomodating passengers on other carriers. However, have you ever flown CO during irregular operations. They absolutely don't want to re-book you on another airline!
It's funny that you mention CO. Sept 06 we were supposed to fly HNL-LAX-IAH-DEN on CO(on a DL award no less). We boarded in HNL and supposedly someone sat in first class, ordered a drink, then either got off the plane or moved back to Coach. After about 45 minutes of trying to figure out where the person went, they decided it was a security risk and dumped the pax off the plane, brought on the sniffer dogs and sheriffs to search the plane. Overall it cost about 2 hrs, forcing us to miss our LAX cxn. In LAX it was a zoo, but when we got to the counter, they said they would get us to IAH and then we'd have a 24+ layover. We asked to be moved to a n/s to DEN on UA, and without too much fuss, they did it. Not sure if CO policies have changed or if it was easy because it was a DL award or what.

Anyway, getting slightly off topic with that.

Aloha Kakou.
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