Originally Posted by
paul4471
Yep,
It all went pearshaped in CAI when I went to ticket it. The Dublin agent couldn't believe the US RTW desk had allowed it to be booked that way and made it clear that only one trasnit point in Asia was allowed.
Paul4471
Yes, the AA RTW desk is losing its rep as the best in OW. Quite a few experienced agents have recently retired though there are 1 or 2 still around. Starting to become a desk where if you don't like the response, hang up and call back later.