Just spoke to Scandic Customer Service, reg. missing PIN for my wifes account, after which they immediately emailed a new PIN.

Also found out that even though you're still able to book and pay awards in the name of others (to use as gifts etc.), it's now officially the benefits of the status level of the account that pays the award stay that apply.

In HHonors you could issue an award certificate in an other persons name and use that as payment for any award booking in the same name. I've used that to pay with points from my wifes account and still get top-tier benefits by booking in my name. But that is no longer possible. On the other hand it should now be expected that award stays gifted by a top-tier member will receive top-tier benefits with any discussions.