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Old Jan 8, 2008 | 10:04 pm
  #8  
holtju2
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Originally Posted by cstead
I just flew SYD-SFO in C and my BP clearly has my BD # and correctly indicates BD *G, but UA decided to post the miles my UA account anyways. This is the first time this has happened.

In this situation do I online contact DC, mail in the BP, and let them sort things out, or do I need also contact UA to have them remove the miles? Any thoughts?
You first call MP and request them to remove the miles from your UA MP account. They are more than happy to do this. Then you make the normal missing miles claim with BD. Plain and simple.
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