The Virtuoso amenities at Le Bristol are as follows:
- Guaranteed upgrade at time of booking - please note that rates are loaded in the GDS to reflect the upgrade at time of booking
- Complimentary full breakfast for two daily
- VIP welcome
- Fruit and mineral water on arrival
- Complimentary parking for duration of stay
790 EUR is the rate in the GDS for a Prestige Room (540 sq ft) which is equal to the Rack rate for a Deluxe room. As you noted, there is a Breakfast Inclusive rate of 800 EUR for a Prestige room.
The initials "API" refers to the rate code for Virtuoso, so the reservation has definitely been made correctly. You could ask your agent to send you an Itinerary that includes a listing of the Virtuoso amenities (and it never hurts to ask her/him to email the Sales Manager and request that they VIP you).
Originally Posted by
robyng
Kagehitokiri - A question.
I currently have 2 reservations at Le Bristol. One I booked myself. 800/euros night for a Prestige room with breakfast. One with a Virtuoso agent at 790/euros night. 790/euros night is the LHW rate which is basically a room a level down without breakfast. I have requested written confirmation from the agent from the hotel of the guaranteed upgrade and breakfast. I don't want to arrive in Paris at 7 am and start arguing in French about what I'm supposed to get.
I figured I owed this guy one because of a trip he booked that I had to cancel. But I don't want to arrive at the hotel all jet-logged out holding my [expletive deleted] either.
Is it unreasonable to expect written confirmation of the Virtuoso upgrade? IMO - the reservation I have from the agent - which simply reads API VIRTUOSO at 790 Euros/night - doesn't tell me anything about what I can expect when I arrive in Paris. Quite frankly - if I'm spending over $1000 US Dollars a night - I want to know what I'm getting before I get there. Robyn