What if the miles post to the wrong account (airline's fault)?
I just flew SYD-SFO in C and my BP clearly has my BD # and correctly indicates BD *G, but UA decided to post the miles my UA account anyways. This is the first time this has happened.
In this situation do I online contact DC, mail in the BP, and let them sort things out, or do I need also contact UA to have them remove the miles? Any thoughts?