Here's my take

In the regular business world, I see my items broken down on an invoice for item 1 on line one, item 2 on line two, total cost on line three.

Seeing the UA itinerary doesn't even come close to showing a civil breakdown of the leg 1, leg 2. The printed receipt just sucks.

Bottom line is of the 542.80 that I plunked down for each ROUND TRIP of which I canceled the home leg because UA canceled the flight and I wasn't going to risk the "get somewhere - cancel again on a substitute flight" go round, we are going to be refunded $166.00 and receive a $200 voucher per ticket. UA is not running their refund business that bad, but the weather fear/excuses that they're using is causing their refund staff to be overworked who then can't take the proper time off for english lessons.