Originally Posted by
EXLEFTSEAT
For a recent challenge I did not have to mail in the physical card.
Usually I understand a fax with a legible copy of the card suffices.
Only one earlier post refers to an actual mailing since the card
could not be phtocopied. Even if you would have to mail it in
there is no cause to worry since the new cards are issued
again in Feb/Mar. So you would have a replacement pretty quick.
Due to some sort of urgency I was able to do it via E-mail, but I
think I was a special case. In any case contact UA and they
will give you instructions how to proceed. Good luck.
I tried to email my DL Dec statement as a .pdf showing PM (made it on Xmas day!) to the UA status match email address. I got this reply:
"Thank you for your interest in our Mileage Plus Elite Status Program. Due to security issues we are unable to open attachments. You may fax a copy of your current Delta Airlines statement, including your Mileage Plus frequent flyer number to attn: Elite Status Match fax number: 605-343-4104."
They didn't ask for my DL card, or even a copy of it, just the statement. But they seem to prefer fax due to "security issues." I suppose I could have converted it to .jpg and embedded it in an email instead of attaching it, but I just went ahead and faxed it.