Originally Posted by
ALadyNCal
Ditto. Nor can I recall a situation that warranted 28%....but maybe we don't get out enough

Clearly you haven't had me wait on you

. For the record, I'm in the industry and here are my standards:
- 30%+ if you give me free stuff
- 25-30% if you gave me exemplary service (great recommendations, particularly knowledgeable about products)
- 20-25% assuming my drink stayed full and my service was quick enough
- 18% if you don't know what you're doing but I eventually get my stuff
- 10% or less if you're rude or incompetent
Chris