I Agree with everything you write on the website... It sucks...
and i think its mainly due to the carmel... i am not sure moving to the new
one will make any changes but at least they wont be able to use carmel
as an excuse.

As for the competition... When EL-AL wants... EL-AL can... you forgot the
days lufthansa and elal did some power games over seats... but
this is indeed between companies... as for the travel agents, I believe
that there is around 15% that can be cut there if EL-AL will sell directly...

But i think that everyone over here (i didnt managed to count many),
are more corporate people, where you make few changes for the same
ticket, you all probably check availbility of flights and places...
Nothing will replace the TA... they will simple need to earn less...

I know that today we get from our TA around 4% discount on everyone
else prices on top of that if we fly S, Y, C, I we can a discount from ELAL
for corporate flyers... We got a proposal for better discount from another
TA...

Beside, No one point a gun to your head and make you fly with EL-AL...
you can switch an airline everyday and if its due to that EL-AL is more
expensive i am sure your boss will be more than happy... 8-)

Thanks,
Eran.