Some of you may be aware US Airways has been offering a great many mileage bonuses this year. Many of these are Q mile bonuses.
As it happens many codes that are variations on a theme exist -- there are 4 or 5 variations on the "Get Out More" bonus and if you register for all of them your account is credited for all bonuses. This is apparently due to poor programming of the back-end systems. Naturally astute fliers have made travel plans and purchased tickets based on these offers. Many people have flown many more trips on US than they would have otherwise. It has been a very successful set of promotions from that POV.
Management is, however, now having a cow over it (2 weeks before they all expire anyway...)
I seem to recall that CO had a similar bonanza for similar reasons sometime in the recent past. Other airlines may have also.
Below is a note that US Airways asked FT to post over in the US Airways forum. Is this consistent with the manner in which other airlines have remedied other, similar, problems?
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Dividend Miles management has asked us to post the following update, which provides clarity regarding Dividend Miles policy on this matter.
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Dear Flyertalk.com visitors,
We would like to advise all members of our growing concern over the distribution of US Airways targeted promotional offers.
Targeted promotions that are sent to Dividend Miles members or our partners via e-mail or direct mail, which generally require registration, cannot be earned by anyone except the original recipient of the e-mail or direct mail program. The terms and conditions of these promotions state that only the original recipient of the direct mail or e-mail program can qualify for the promotional offer. We always clearly state promotional terms and conditions associated with each Dividend Miles promotional offer.
Unfortunately, we find that some members have continued to post these promotions that were not intended for public use on flyertalk.com and other information sources. In addition, some members have registered for multiple promotions for which they were not targeted to earn extra miles or benefits. Such practices are in violation of the terms and conditions of those promotions which state that the offers are not combinable with other offers.
We will be deducting the improperly earned miles or downgrading the tier status of any members that register for promotions that they were not on the original lists for which they were targeted by US Airways.
We recognize the open nature of flyertalk.com and other chat sites. In general, they help build enthusiasm for and interest in loyalty programs. Many of us are avid readers, but do not condone the practice of misusing or violating terms and conditions of any company's promotional offer. We appreciate your cooperation in discouraging visitors to your site from posting targeted promotions offered by US Airways.
We thank flyertalk.com for encouraging participation in the Dividend Miles Program.
The Dividend Miles Team at US Airways
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