The PR reply from United is another slap in our face. "Is high on our priority list". Please that is PR spin for "just get these people off our back and let us move on."
Let us not let United forget about this afront. Again, does anyone (I know there are some UA staffers on this board) have access to the UA internal phone book so that we can not only e-mail but also telephone.
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UA1K, m/m AA/DL,
Hilton Diamond, Hyatt Plat., Starwood Gld.