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Old Jan 5, 2008 | 12:46 am
  #8  
oklAAhoma
 
Join Date: Mar 2004
Location: OKC/DFW
Programs: AA EXP/2 MM
Posts: 9,999
Originally Posted by Sankaps
I agree -- no complaints about the response from customer service (may have helped that I am PPS on SQ).
I find it helpful to know that a concise, well-written letter of concern received a prompt response from the airline.
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