<font face="Verdana, Arial, Helvetica" size="2">Hello Mr. XXXXXXXXXX,

Thank you for your email. As resources to maintain the United Connections product are no longer available, in order to provide the
best travel planning tools and information, we have turned our focus to united.com

Your reservation will still be active in United's reservation system. However, you will no longer be able to look at your reservation online after July 20th using the United Connection software nor will you be
able to view your reservation on-line at www.united.com as these are two separate booking systems. If you are in need of assistance, please contact United reservations at 1-800-241-6522. If you are traveling on another carrier, please contact that carrier directly.

United Airlines along with our E-Commerce division are dedicated in bringing many of the features to the website. Some of the features are currently under review. Your feedback is always appreciated, and
considered to make united.com the best travel website available. We will be tracking comments so we appreciate you letting us know how you feel about United Connection.

We want to thank you again for being a loyal United Airlines customer and we appreciate your business. Your feedback will be sent to the appropriate department for review as your thoughts and ideas are what help make United Airlines the carrier of choice.

Sincerely,
Debra Kollar
Customer Relations
Management Representative
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