Well, Kathy responded with all of the originality that she's shown with others on this board:
<font face="Verdana, Arial, Helvetica" size="2">
Hello Matthew,
Thank you for your email. We would like to thank you for your support
of this product and for your support of this transition process. We are
continuously looking at the website for new enhancements and hope that
all you found good about United Connection will soon be available with
United.com. I will make sure your concerns are forwarded to
appropriate management.
Regards,
Kathy
</font>
I sent it to all the senior execs listed here as well, but frankly am not holding my breath.
You may wish to examine
http://www.airtm.com as a pseudo-alternative. I also think that Air Canada offers software to its Aeroplan members.
Any other disk-based solutions out there?