FlyerTalk Forums - View Single Post - The US Grant - San Diego, CA [Master Thread]
Old Jan 4, 2008, 8:28 am
  #38  
CarNut
 
Join Date: Aug 2003
Location: P.E.C., ON
Programs: Bonvoy Lifetime Gold Elite
Posts: 535
Just back from a 5 night stay at the US Grant. Among other issues with the hotel and the staff, BEWARE OF THE ROOM SERVICE PRICING DIFFERENCES.

The door handle card and the hotel information binder both have lower prices than what is shown on the Grant Grill menu in the room and of course, the menu pricing is what shows up on the bill.

There were pretty signficant differences (i.e. oatmeal was $6 on the card and $11 on the menu). We had to send the bill back on 4 of the 5 mornings, and the only explanation given was that the door handle card and the binder hadn't yet been updated.
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