Regarding upgrades... I think anyone in the service deserves one. I was on a SAN-SFO flight and there was a guy with his family, he looked very young, and depressed, he an family were quiet. Probably out of bootcamp. I ask GA if that is his family as they were not talking... She finds them on the same PNR. So I say can you ask him if he would mind seperating and sitting in First. she does it, but gives it away as she asks me to sign something. the grin on his face was worth 10,000 miles! His dad privatly gave me a big thanks. Of all the not "kosher" things I have done, and felt bad about this made me feel so good, knowing how much that kid enjoyed something that me and most FTers think nothing of.. If anyone sees a milatary person upgrade them, give them your seat! I have friends in the service they deserve it!!!