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Thread: Citi Platinum AMEX has been upgraded [includes 2011 conversion discussion]
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Old Dec 31, 2007, 9:38 pm
  #256  
mikey110890
 
Join Date: Jan 2005
Location: CLT
Programs: US CP, HH DIA, IC AMB
Posts: 326
Originally Posted by ThatAdamGuy
- Card looks clean and snazzy.

-- And speaking of ThankYou, this is not going well so far. I tried to add this new card ("sponsor") account to my existing ThankYou account, but the computer wouldn't accept it. Called up ThankYou, and the rep protested that she couldn't find the card in her system. She connected me to a friendly but ineffective rep in India, who claimed stubbornly that I wasn't allowed to add a Citi Amex card to my existing TY account, despite clear language inviting me to do so on the Add Sponsor screen.

<sigh>. Should I just call back later in the week and speak to someone else, or do you have any other suggestions for attaching this card to my existing TY account?
Isn't it funny how these boards work. I got the exact same run around today between the two. I finally gave up. I didn't get any info with the card. Does this come later?
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