Originally Posted by
CPMaverick
If you choose a First award and a 3-class aircraft is involved, it is 60k.
What must have happened is there was no XF on the 3-class, so they got C.
A real bummer because 45k would have gotten the same seats assuming the availability was there.
Say what? You can combine a domestic award for 45K with seats in two cabin F and three cabin C. The only thing I can imagine is that a waitlist for three cabin F is involved. If that's not something the OP wants I would call UA and get 15K refunded.