I am thinking about trying to get CX or BA to ticket it. I have done this multiple times with the one transit. The whole transit (with travel is less than 24 hours)- not that this matters. But I am still really upset that the person refused to refer to any rules, just wanted to discuss this off the top of her head. I am going to try for a supervisor in the A.M. (but who knows if there will be one on New Years eve).

Another thread mentions similar issues in Asia. I will let you know what happens.

Thanks for all your help and discussion...