FlyerTalk Forums - View Single Post - Upgrading at gate: Avoiding getting passed by?
Old Oct 8, 2002 | 5:29 pm
  #10  
santo
 
Join Date: Aug 2002
Location: IAH, NWA Gold
Posts: 747
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by chrisny2:
What happens if (on NW) you check in online before EUA runs? Would you get your upgrade at the gate when you try to board or would you miss out on EUA because you're already checked in?</font>
I had been in this sitaution once and it did not work that well for me. Normally EUA happens before you do your nwa.com check-in. But for a recent trip, at the time I checked in online 23 hrs before the trip, I got the upgrade for the first segment. For some reason, the EUA for the second segment happened after I checked-in and I was actually up-graded, (which I didn't know, until after the trip, and i checked my email). Upon enquiring at the gate for an upgrade, I was told by the gate agent that the FC is full. And when I was boarding for my previously selected exit-row seat, I was told I am not assigned to that seat, and that seat was also gone for someone else. They managed to find one seat for me on that fully booked flight, and I think they alloted my upgraded seat to someone else or a crew member. So, checking in too early could be a draw back in rare occasions like this. I cannot generalise this, as I also beleive it had something to do with the 'not-so-friendly and unco-operative' gate agents at Memphis for that particular flight. Otherwise they could have found this out, when I enquired about the upgrade at the gate.

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