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Historical Root of United's Dysfunction...Correct?
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Nov 20, 2001 | 9:46 am
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transpac
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Sep 1999
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I'd say #1 (RESTORE EMPLOYEE CONFIDENCE) is at risk (see IAM and Ramp/CS union issues that are about to boil over).
Once schedules get disrupted by union activity (or lack thereof), #2 (RESTORE CONSUMER CONFIDENCE) goes in the dumper.
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