Originally Posted by
xzhu
If you ever visit NRT, be my guest to enjoy CA, the only *A airline that's not under the same roof as the rest of the *A airlines. Enjoy.
NZ is still in Terminal 2, or so I thought.
To be honest though, except for actually recognizing *G status, this doesn't sound altogether different what could happen on US or UA if things went wrong. For a while I flat out despised OS for the way they handled a canceled flight, but on average I think a lot of people would rate OS above most others. I suppose your issue is more just the contrast of service that you run into between CA and other Asian carriers at NRT?