FlyerTalk Forums - View Single Post - Is the call center outsourced?
View Single Post
Old Dec 28, 2007, 1:41 pm
  #5  
dstan
Moderator: New York City and FlyerTalk Evangelist
 
Join Date: Sep 2007
Programs: AA PLT, Natl EC
Posts: 10,855
Originally Posted by Dan6681
The Silver Line is US based as well and I hardly ever have to wait on hold. ^
Me neither! I wonder how non-elites fare with hold times on the normal reservation lines? Perhaps this is one of the underappreciated benefits of being an elite.
dstan is offline