Originally Posted by
HNL2017
Fellow FT'er's: Below is a complaint I just sent to Continental regarding what might seem to be a minimal delay, yet a bigger concern due to what appears to be the failure to disclose information. I welcome your feedback. Thanks.
Are you really CO Silver? If you were, you'd know that what you experience was not a delay.
In this case, the delay was probably less than 15 minutes
Anything under 15 minutes is
not a delay, per DOT. Don't you have anything better to do with your time than to write letters?