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Thread: How much more would you pay to avoid the Indian Call Center?
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Old Dec 26, 2007 | 9:24 pm
  #17  
ldsant
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Join Date: Mar 2000
Location: Seattle WA
Programs: Kimpton IC, Hyatt Diamond, Gold Marriott, Lifetime Platinum Starwood
Posts: 8,664
Originally Posted by AbuMyra
I will take the ICC anytime if the alternative is that silly voice on the automated "help" facility; you know, the "I can help you make a booking" one Remember, ICC agents are more likely than not university graduates with VERY good English. They are also polite - a cultural thing, I guess.
Welcome to FlyerTalk!

Not sure which ICC you've had the pleasure of speaking with; but most experiences here have been less than stellar to say the least. Even as a 1K this year there were several times when I had the displeasure of reaching the ICC only to follow the FT old "adage" of hang up and try again
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