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Thread: Anybody notice that Amex is least likely to resolve a disputed charge in your favor
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Old Dec 24, 2007 | 3:16 pm
  #38  
lcohen999
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I have had two disputes with Amex, both in my favour.

One, an online merchant to charged me a restocking fee for a product he billed me on order, delayed it for a month and then "lost" the product. It was about $25 and was done without any argument.

The second one is when Canadian carrier Jetsgo went bankrupt. Visa/MC dictated that you had to wait until after your flight before you could make a claim, I called Amex, sent in a form, had the charges reversed in less than a week.

No if/ands/buts
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