Originally Posted by
phospho
Been reading posts here for a while, and decided to register and share my experience - maybe also get some advice if possible.
I have had the Lufthansa M&M Visa for years. It started with First USA bank, then it became MBNA, and it became BofA. Now the program was eliminated, and I am left with this "Platinum Plus Visa" from BofA. I do not want the card.
Here's my dilemma though - M&M is is the first credit card I ever had. It's the first card I got when I was 18 years old. I am now 25. Therefore, it is essentially the oldest account I have opened. Yes, it jumped from one bank to another, but it maintained the same history on my credit report.
This is exactly why I have chosen to stay with BofA. I am also quite interested in their U.S. Airways Visa Signature card. I would like to change my product to it, without cancelling the account and reopening it.
Is that a smart thing to do? Is is something that is even possible? Are my worries about my credit history valid? Do you think it's worth it to cancel the account as a whole and go to another bank but better program?
Many thanks in advance.
I just read my post, and I see that the title of the post has nothing to do with it.
The reason is that I called BofA a few days ago, and they told me I am not allowed to switch products because the platinum plus visa is a "regular" card, and the US Airways Visa Signature is a miles card. They said that I'm not allowed to switch from a "regular" to a "miles" card. Obviously, he was stumped when I brought up the fact that they took the liberty to switch my "miles" card to a "regular" card. Either way, I wasn't surprised - this is BofA. I simply thanked him and just called again, hoping I'll get someone else.
A lady answered. She explained to me that they cannot switch products at all. She said I have to cancel the account and reopen another one. I tried telling her that I had a very high credit line, etc, but she insisted. Then I told her that 2 minutes before her, someone said I can switch products, as long as they are the same "genre" of cards. She was persistent. I thanked her, hung up, and called again.
A man answered. He was very helpful, and seemed like he knew what he was doing. I told him about the two different answers I had received. He told me they were both wrong, and that I am allowed to switch products but the department is closed. It's called "sales", and he gave me their phone #.
Thats why I had made the thread, because BofA won't be open till Wednesday, and I thought I would at least find out if it's actually possible to do what I'm trying to do.
Again, thank you for your time.