FlyerTalk Forums - View Single Post - Manchester Grand Hyatt San Diego REVIEW - MASTER THREAD
Old Dec 22, 2007 | 8:58 pm
  #29  
shyabrasive
 
Join Date: Jan 2004
Location: Borrego Springs, CA
Programs: UA 1P, Marriott Gold
Posts: 181
Staff was erratic

Originally Posted by SanDiego1K
Warning: The A staff was all off pre Christmas last year. I swear I was down to the C team checking me in and out. It was not a great experience.
I was there last Saturday night as part of a Christmas party.

I had already used 1-800-CHECKIN, but the front desk was not working well. Same thing when I needed to confirm parking around 3 PM. I sat as the only person in the GP line while they all worked the normal queue.

Checking out on Sunday I learned that 95% of the rooms were going to fill up with Navy for the Poinsettia Bowl. I can only hope they were geared up for that. The GM was working the front door as part of the Bowl committee.

Hard to predict...
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