Originally Posted by imverge
No the system is not working... There no longer is a dedicated ombusman to deal with complaints like in the past. And you know what they say for every person that complains it actually represents the opinion of 10 other people, so you do the math.
...? Just because the Ombudsman position is gone, it doesn't mean that the role of the Ombudsman doesn't exist anymore. The CTA is still in charge for all the functions the Ombudsman and his/her office did. So nothing has changed. So don't twist that fact.
10 other people. Fine. 100 complaints x 10 = 1000. How many pax? Still a miniscule percentage.
Originally Posted by imverge
Call the EU Bill what ever you want and so can the government, It's a passengers right to know what compensation they are entitled too. I think the majority of the Canadian traveling public would welcome such a Bill.
Exactly. It's compensation. It's not RIGHTS!!! Don't get those two things confused. Rights <> compensation. Passengers have the right to know the tariff rules. Passengers have the right to seek recourse, etc etc etc.
But anyway, if you feel so strongly about it, write your MP or the Minister of Transport.
Originally Posted by imverge
And no-one would be able to "make a few hundred dollars" unless the airline screwed up. So the ball is in there court. Let's just play fair and hold them accountable for shotty service.
You hold them accountable by deciding whether to fly them or not. The market is smart enough to decide.
Originally Posted by imverge
Now the only people who would be against this, would clearly be people who would stand to lose... hmmmmm AC shareholders perhaps
Whatever.
Originally Posted by imverge
I rest my case.
Poor case.