Originally Posted by robsawatsky

While the original topic is more about AC not applying its own tariffs, I think it raises the lack of access the passenger has in general to domestic airline tariffs, prices, fees, compensation and liability. This could be addressed by a few consumer friendly rules, such as:

- transparency in pricing in ad's (everything in except perhaps GST, like almost every other product in the marketplace).
- availability of full tariffs on-line and easy access to all the associated rules for the ticket to be purchased (before the purchase is complete).
- minimum compensation requirements for denied-boarding and related rules for other trip interruption/missed-connection.

The first two items are dead-easy, since all the information is readily available to the airline and is withheld from the customer for no other reason but to obfuscate the facts. The last is regulatory, but it should be a minimum requirement; competitiveness is available to those that want to do better.